Toggle mobile menu visibility

View full notice

Notice: Do you need help with your benefits?

Commercial Recycling Customer Portal

commercial recycling customer portal

You can now quickly and easily manage your Powys Commercial Recycling account online at a time convenient to you.

Customer Portal Commercial Recycling Account Overview

Using the customer portal self-service features you can:

  • View all details of your contract, including site locations, type and quantity of bins and containers, collections days, times, and frequency
  • View any updates and correspondence relating to your contract
  • Use the online calendar to view scheduled collections, add additional collections, re-arrange missed collections, etc
  • Report any missed collections
  • Request an additional collections/lift outside your normal schedule
  • Report damaged bins and request replacements
  • Order pre-paid sacks
  • View your contract and recent Waste Transfer Note documents

If you are a new user to the portal, please use our step-by-step guide (PDF) [571KB] to help get you started.

Need some help? Please get in touch: commercial.recycling@powys.gov.uk / 01597 810829